Frequently Asked Questions What does Applications / Reviews Currently in Queue mean? This shows the total number of permit applications and reviews that have been submitted and are awaiting action or approval. It includes items not yet started by staff. What does % Meeting Target mean? This percentage reflects how well a department is meeting its goal to complete reviews within the established target time. Higher percentages indicate better performance against the goal. Why are counts different across departments? Each department manages different types of permits and has its own workflows, staffing, and review complexity. These factors can impact queue size and performance. How often is the data refreshed? The data is refreshed daily. The timestamp at the top of the page shows the last refresh date. Can I find my specific permit here? No. This Dashboard provides summary and performance data only. To check the status of a specific permit or plat, please use the Quick Links at the bottom of the page. What does the 90th percentile mean in the context of this dashboard? The 90th percentile represents the number of days by which 90% of permit applications in a category have been in the queue for that amount of time or less. The remaining 10% of applications have been in the queue longer. Who can I contact if I have questions or need help? Use the "Questions? Contact Us" link in the footer to reach the appropriate department or submit an inquiry through our online form. What is the purpose of this dashboard? This dashboard promotes transparency and accountability by providing timely, clear insights into permit and plat review activity and performance across Harris County departments. Still have questions? Visit the  Questions? Contact Us link to reach our team.