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Where are the mailboxes located and how do tenants get keys?

Mailboxes are located on the 1st floor past the security desk by the loading dock.

Where are the nearest FedEx and UPS drop box locations?

The nearest drop box locations are: 

FedEx Drop Box 

909 Fannin St ·

UPS Access Point location 

402 Gray St · (800) 742-5877

Open ⋅ Closes 11:55 PM

Who should tenants contact for parking questions?

Please send inquiries to [email protected]

Can employees park at Fannin after hours and on the weekends, and will they be able to gain access back into the building?

Access is available during working hours. For after-hours access, please check with your direct supervisor. 

What is the process for reserving the 1st-floor conference room?

The 1st-floor conference room requires OCE approval via 713-274-3600.

What requires a work request (hot/cold, keys/locks, signage, cleaning, (etc.)?

What is the process for reserving the basement conference rooms (A & B)?

NOTE: The conference rooms are only for meetings of 15-92 attendees.

Assembly Room A: Scheduling requires OCE approval via 713-274-3600

Assembly Room B: Can be scheduled via a meeting invite to

1111 Fannin – Assembly Room B 

Who should tenants contact for elevator issues?

Contact Customer Service at 713-755-2255 or send an email to [email protected].

For after-hours issues, please contact Central Station at 713-755-7700

Who should tenants contact for badge/key access/issues?

Contact Customer Service at 713-755-2255 or send an email to [email protected].

Where can tenants access the tunnels?

Take the elevator to 0 (for basement) or walk down the stairs next to the security desk. Tunnel access is across from the conference rooms.

How can tenants contact the front desk?

The front desk can be reached by phone at 832-927-8723

Where do I dispose of cardboard boxes?

The removal of cardboard and cardboard boxes is the responsibility of each department. This service is not included in the janitorial contract.

Please contact your department to verify if your department utilizes the recycling services and document destruction countywide contract.

How can tenants contact the security desk?

The security desk can be reached by phone at 832-927-8722.

Office of the County Engineer