Once you submit your request to scan records, a Records Specialist will contact you to collect additional information and provide a form to be filled out. Once the Record Division receives the form, we will schedule a date and time for you to deliver the physical records to our office at 1111 Fannin, 8th floor, Houston, TX 77002. After we receive your physical records, we will scan them and depending on the amount, it may take us 30-60 business days (timeframe is subject to change) to fulfill your request. If you have any questions or concerns, please don't hesitate to contact us.