Effective communication serves as a cornerstone of the County's disaster recovery process. The Department establishes a multilingual Call Center that provides residents with a centralized resource for reporting property damage and debris issues. This Call Center also coordinates scheduling for required in-home inspections of properties within the 100-year floodplain and confirms satisfactory debris removal. Residents can access these services by dialing 3-1-1.
The Department utilizes social media as a strategic communication channel during recovery operations. Regular updates are posted across digital platforms, with coordinated messaging amplified through partner agencies to ensure widespread dissemination of critical recovery information.